perjalanan dari jakarta ke bali naik pesawat berapa jam

Pro:

“I have traveled to over 60 countries and I’m not prone to negative feedback but checking in a bag on Citilink in Phnom Penh was the most unhelpful customer service situation I’ve ever experienced. The Citilink website indicated one charge (which I senggat prepared for) for excess weight of luggage but the check-in counter charged more and only in US cash – so when I could not get my pin to work to get the additional cash, they sat back, grimaced at me, and told berpenyakitan they really didn’kaki langit care, I’d have to leave my bag, they couldn’t let me pay in IDR (rupiah) or pay in Jakarta, didn’tepi langit have credit card to let me charge, or pay pal, Venmo, or any other way to pay. The airport cashier wouldn’t exchange rupiah. Again, they didn’ufuk care. One woman told berpenyakitan I could wire her the money into her personal bank account, though. The cashier just told them to bring my bags out and told berpenyakitan I should just take them back, whatever, call someone. If I left them, I asked how I would pay because they only take cash and in Phnom Penh, but they couldn’tepi langit answer. They couldn’ufuk even lend me a bag to take things out of my bag. Luckily, I was wearing a scarf and used it be a makeshift bag for myself to unpack enough from my suitcase to bring the bag down to the amount of cash I batas. I barely was able to board my flight. Of all these people, one of the ticket gentlemen was kind enough to walk me through to board the plane, apologizing for everyone.”

Kontra:

“Citilink is a budget airline and I get that they keep overhead down with charging people for luggage but they need to do 2 things; put the costs of their charges on their website for consistency and to support the customer experience, have at least one credit card option in an airport ticket booth. Help their employees be better than that kind of behavior. In this day and age, Paypal credit card app processing can even be done on a phone. There’s zero reason to titinada allow at least some flexibility with payment, even if it’s processed on their website.”

Pro:

“Citilink always does the best to smoothen the boarding process.”

Kontra:

“The departure hall was messy. If flights get delayed, there is not sufficient capacity.”

Memihak:

“High commitment to be on time.”

Kontra:

“The machines for self-check in have been removed. That was previously very conventent. Citilink advertises with branded e-toll cards, but I can’t get them anywhere.”

Pro:

“Professional, straightforward. Food and entertainment not rated. Not available for short trips. Food for additional payment, not tried. Prices seem reasonable.”

Kontra:

“Advertise with merchandise, which is not available.”

Kontra:

“Please warn the passengers who not obey the flight rules, such as turning on the mobile phones before the plane stop and so on.”

Pro:

“Good service thanks you”

Pro:

“Resorted to Malindo/Batik just to get home after Mt Agung eruptions – so points for at least flying. Very good seat pitch in economy, let down by an uncomfortable back with no head rest.”

Kontra:

“The food was utterly appalling, providing a new level of disappointment. I’m convinced my tray table would have been easier to chew than the three dehydrated lumps of so-called chicken thrown on top of land overcooked rice, together with something that was allegedly once an egg – which I couldn’t even stomach.”

Memihak:

“Bertamadun plane, good price, friendly staff”

Kontra:

“Plane landed very hard and felt like pilot was struggling for control (or still learning). Luggage took long time to come out and after abot 10 min of luggage just stopped and we found out that rest of our luggage was coming out of another carousel. Nobody told us, we had to find out ourselves when we couldn’t find our luggage. Communication is important”

Menyebelahi:

“Good service thanks you”

Pro:

“Resorted to Malindo/Batik just to get home after Mt Agung eruptions – so points for at least flying. Very good seat pitch in economy, let down by an uncomfortable back with no head rest.”

Kontra:

“The food was utterly appalling, providing a new level of disappointment. I’m convinced my tray table would have been easier to chew than the three dehydrated lumps of so-called chicken thrown on top of land overcooked rice, together with something that was allegedly once an egg – which I couldn’lengkung langit even stomach.”

Pro:

“Modern plane, good price, friendly staff”

Kontra:

“Plane landed very hard and felt like juru terbang was struggling for control (or still learning). Luggage took long time to come out and after abot 10 min of luggage just stopped and we found out that rest of our luggage was coming out of another carousel. Nobody told us, we had to find out ourselves when we couldn’t find our luggage. Communication is important”

Kontra:

“I wish I was told my ticket did not include a meal upfront.”

Pro:

“Quick , professional boarding . Smoth take off and landing”

Kontra:

“Baggage unload time”

Kontra:

“Flight attendant presentation (uniforms were not very high quality)”

Menyebelahi:

“Boarding was fast, aircraft clean”

Kontra:

“Crew wasn’tepi langit just unfriendly, they were really rude!”

Kontra:

“We were delay for 2 hours, no communication, no apology or compensation.”

Menyebelahi:

“stewards helped us with all our baby bags”

Kontra:

“not chewing on my knees for 4 hours would have been nice”

Menyebelahi:

“Boarding time and departure time very good. Easy and fast check in”

Pro:

“The aircraft arrived late but the crew did an excellent job to turn the aircraft around fast and we ended up being early into Denpasar. Well done!”

Kontra:

“Not much to be honest? I value on time departures and this crew did everything they could to get back onto schedule.”

Menyebelahi:

“Air asia always ok”

Pro:

“Sat grounded for 1 hour,”

Kontra:

“Service”

Pro:

“AirAsia is a crooked airline. We had to pay Singapore$120 to check in two pieces of cabin luggage at the airport because we HONESTLY declared they were adv lewat 7kg each. On board the aircraft most passengers had cabin luggage which most definitely exceeded 7kg. NEVER again AirAsia.”

Kontra:

“Stop overcharging for every f…g thing if titinada booked ahead. Add it all up a regular airline is cheaper. Dont abuse your network and schedule. You will never get be back to fly you.”

Pro:

“The airline was okay and pretty much on time. I think they are one of the safest to travel on in Indonesia after Garuda Indonesia.”

Kontra:

“Super old aircraft, it was very dirty including the seats and tray table. I didnt feel like touching it. There was no entertainment whatsoever.”

Pro:

“Clean and crew”

Kontra:

“2.5 hour delay. Not worth it.”

Kontra:

“I got stuck in traffic and missed my flight from lAX to Singapore, so I called Kiwi right away, and they wouldn’t rebook me. If there is anyway you can help I would appreciate it so much!!!”

Pro:

“It arrived on time”

Kontra:

“Very snel legroom, no included food, no free water, no inflight entertainment”

Kontra:

“You booked us a flight with only an hour layover in Singapore. I feel you should have known that changing airlines in Singapore requires a 3 hour layover as you must claim your baggage at the baggage claim, go through customs, change terminals, re-check your bag and then go through security again. All this being said we missed our flight and tenggat to purchase new tickets! What are you going to do to make this up to us as it’s our honeymoon?”

Pro:

“We survived the flight with only a little backpain and one stiff butt cheek”

Kontra:

“No legroom, very narrow seating, no meal, expensive”

Kontra:

“Flight delayed 4 times until 4 hours from the original flight time.”

Pro:

“Overall service”

Kontra:

“Delay, no entertainment”

Kontra:

“plane was late and queues at Bali airport beyond belief”

Menyebelahi:

“Friendly staffs – both on the Fllight as well as the Ground Staffs.”

Kontra:

“I cannot think of any”

Menyebelahi:

“Very friendly.”

Kontra:

“Nothing”

Cak membela:

“Service Crew”

Kontra:

“The automated baggage system”

Pro:

“absolutely nothing about the flight was”

Kontra:

“I paid for exit row seating and didnt get it”

Kontra:

“Flight was badly delayed and retimed 3 times. Ended up we wasted a whole day. No reason was given.”

Pro:

“Nothing”

Kontra:

“Delay of one hour Delay announced was 20 minutes and no further announcements were made about additional delays Maybe some refreshments could have been served to compensate for delay at least”

Pro:

“Nothing”

Kontra:

“They charged berpenyakitan $186.43 USD”

Pro:

“On schedule, even a bit earlier on arrival. Good, polite crew.”

Kontra:

“So small space, can hardly move. But it was a budget flight, so was expected. Would be harder on person with longer leg.”

Pro:

“Comberan to my destination 30 mins early!”

Kontra:

“No charging dicks or entertainment”

Memihak:

“Actually getting to Bali”

Kontra:

“30mins before scheduled boarding notification of flight delayed was displayed with no explanation. I perenggan to google about the volcano once again causing delays & cancellations, although AirAsia takes a different route so this shouldn’n have been a problem. Departure time comes & goes. finally we take off 35mins after schedule, the captain making some excuse of rescheduling, no mention of volcano. Rough flight, very bumpy take off and landing, probably the worst I’ve experienced including small military planes! I paid for a drink but never received my change with the crew member never looking at derita once afterwards so I could never get his attention. Then there was the airport…..!”

Pro:

“Nothing”

Kontra:

“AirAsia is a joke. first off there never on time. My plane left 2.5 hours late. on top of that they give you NO free anything. They charge for coke, water any drinks & snacks. Oh and your baggage has to be really light. I was charged $275 to check 2 bags. Absolutely cura. Oh and to top that off, I’ve never been on a plane with smaller seats. AVOID THIS AIRLINE!!!”

Kontra:

“Baggage collection at DPS was way too long.”

Pro:

“Arrived ar destination safely”

Kontra:

“Delayed for 3+ hours. Poor passenger management.”

Kontra:

“Flight tepi delayed because of the rain. Our luggage was left outside during the rain and all of our clothes were wet when we unpacked. Very upsetting!”

Menyebelahi:

“Crew manager sang us some songs as we descended to Perth”

Kontra:

“Seat space for legs a little cramped for taller folks.”

Menyebelahi:

“The free meal prior to boarding.”

Kontra:

“The fact that our flight was extremely delayed and the gate was very chaotic!”

Cak membela:

“Nothing !!!!!! $$$$???”

Kontra:

“Didn’t do a good servers, even a small bottle of water passengers have to pay. What the world !!! $$$ ???”

Pro:

“Crew on board are very polite”

Kontra:

“They sell the tickets so cheap but lots of hidden charges I checked online on their website the baggage allwanc and it was from Bali to Jakarta 15kg and any extra weight up to 30 kg you pay 20 usd more by the time I arrived there they wanted to charge derita 120 usd for my bags .agents at the counter were rude and they sent me to Air Asia office in the Airport where the agents there were even more rude and the lady was just screaming at me and pointing in my face with her finger and she never even offered any solution and she mentioned that the charge is mentioned online .I asked her to show berpenyakitan as I tenggat a screen shot for the Web page but instead she was still shouting and pointing at berpenyakitan . Finally one agent at the counter informed me that I’m allowed to have two handbags so I can remove some staff from my suite case and carry them as handbag which was never mentioned before from any other agent .and this 120 usd were never mentioned on the website as I’m an airline staff as well and I know how to read terms and conditions. Above all I tried to write feedback online guess what !? They don’t have this option. First and last time I fly with this cheap airline I’m not willing to pay money to get insulted”

Kontra:

“Boarding to the plane was terrible. Plane was delayed but two other flights takat to board at the same setopan so there was a lot of confusion about boarding. There was a last minute setopan change and 3 different flights had to share the same terminal to board the bus to the planes.”

Kontra:

“We arrived at the airport right at check in time. When we went up to check in and hand oper our luggage only to find out that one piece wasn’t included in ticket price, something that hasn’kaki langit been made clear. My friend (who was on crutches) and I then had to go back and wait in a different line to pay $45 each masing-masing backpack. None of this was explained to us and the girl at the front was too busy on her phone looking at Facebook to be helping people. when we finally got through the plane was small, no leg room and I’m only 5’2. Limited meal options which we were charged an extra 30% through a poor exchange rate for, still fairly convinced the staff pocketed that money as it didn’lengkung langit say anywhere that they were going to charge that amount extra. No complimentary drink, not even water. Won’horizon fly air Asia again. Cheap and you get what you pay for, but after that baggage charge there were definitely cheaper, better options out there.”

Pro:

“Quick boarding process”

Kontra:

“T/a”

Pro:

“We arrived at checkin to discover we had to pay for luggage and the price just before take off is crazy like $90 per bag Kayak Didn’horizon disclose when buying tickets that there was a option to buy luggage allowance ahead – this is really bad!”

Kontra:

“Kayak’s lack of transparency on hidden luggage charges and not making us buy it ahead of time cost is”

Pro:

“Nothing”

Kontra:

“I dont know. Perhaps more on time schedule rather than delayed for 2 hours with no prior notice”

Menyebelahi:

“We didn’t crash.”

Kontra:

“Everything.”

Menyebelahi:

“We didn’t crash.”

Kontra:

“Check-in Procedure Baggage Policies Security Airport Facilities Seat Comfort Flight Amenities Airline Staff”

Pro:

“on time and landed faster than schedule”

Pro:

“Cheap tickets”

Kontra:

“Flight attendants were titinada friendly. This is rare for Indonesia.”

Pro:

“Nothing”

Kontra:

“Flight was delayed for 30 minutes but there was no heads up from the crew at the airport. After continued waiting after the boarding time, I approached the crew myself to ask and the crew didn’ufuk even know the flight was getting delayed (still no announcement to the other passengers). Pure nonsense”

Menyebelahi:

“Prompt, maju plane”

Kontra:

“Bag of peanuts”

Kontra:

“2 hour delay with no explanation. Checked bag arrived very wet.”

Kontra:

“The checked in bagage did not arrive with our flight from Labuan Bajo. Every time they said it was arriving, but it did not. Staff did titinada know where bagage was. Afterwards I constructed that the bagage was simply not loaded on the place, because there was no space. So it was left intentionally and not lost. No one told us. They never admitted this to us, let alone compensation for wasting our time on the airport waiting.”

Kontra:

“Not only was there a delay but there was so little information about the delay. No help with getting new tickets for our next flights. We were given the run around trying to sort things out ourself. The “refreshments” were absolutely horrible considering that we were delayed 8 hours oper the course of two flights. When we tepi on the plane the seat pockets were so disgusting that I couldn’n put anything inside them. The inflight drink and snacks were pitiful. Won’ufuk be flying Lion Air ever again.”

Pro:

“fast check in”

Kontra:

“delay no F&B provided during flight no in flight entertainment”

Menyebelahi:

“Nothing to like. Basically the stewardesses in the plane where helpful, but I guess they where running oper their allowed flight hours.”

Kontra:

“4 hours delay, each and every time the delay was 1 hour more, and 1 hour more. Not even a close to correct estimation. No compensation from the airline for drinks or food. Once finally boarded flight-documents process took more than 20 minutes, and taxiing for take off took 25 minutes more.”

Memihak:

“Lion air include the bagage in the flight price.”

Kontra:

“even web check in already, we still have to Q-up.”

Pro:

“Promo price”

Kontra:

“Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.”

Pro:

“Nothing”

Kontra:

“I dont know. Perhaps more on time schedule rather than delayed for 2 hours with no prior notice”

Menyebelahi:

“We didn’t crash.”

Kontra:

“Everything.”

Pro:

“We didn’t crash.”

Kontra:

“Check-in Procedure Baggage Policies Security Airport Facilities Seat Comfort Flight Amenities Airline Staff”

Pro:

“on time and landed faster than schedule”

Menyebelahi:

“Cheap tickets”

Kontra:

“Flight attendants were not friendly. This is rare for Indonesia.”

Pro:

“Nothing”

Kontra:

“Flight was delayed for 30 minutes but there was no heads up from the crew at the airport. After continued waiting after the boarding time, I approached the crew myself to ask and the crew didn’t even know the flight was getting delayed (still no announcement to the other passengers). Pure nonsense”

Cak membela:

“Prompt, berbudaya plane”

Kontra:

“Bag of peanuts”

Kontra:

“2 hour delay with no explanation. Checked bag arrived very wet.”

Kontra:

“The checked in bagage did not arrive with our flight from Labuan Bajo. Every time they said it was arriving, but it did not. Staff did not know where bagage was. Afterwards I constructed that the bagage was simply titinada loaded on the place, because there was no space. So it was left intentionally and not lost. No one told us. They never admitted this to us, let alone compensation for wasting our time on the airport waiting.”

Kontra:

“Titinada only was there a delay but there was so little information about the delay. No help with getting new tickets for our next flights. We were given the run around trying to sort things out ourself. The “refreshments” were absolutely horrible considering that we were delayed 8 hours over the course of two flights. When we riol on the plane the seat pockets were so disgusting that I couldn’t put anything inside them. The inflight drink and snacks were pitiful. Won’t be flying Lion Air ever again.”

Pro:

“fast check in”

Kontra:

“delay no F&B provided during flight no in flight entertainment”

Pro:

“Nothing to like. Basically the stewardesses in the plane where helpful, but I guess they where running over their allowed flight hours.”

Kontra:

“4 hours delay, each and every time the delay was 1 hour more, and 1 hour more. Not even a close to correct estimation. No compensation from the airline for drinks or food. Once finally boarded flight-documents process took more than 20 minutes, and taxiing for take off took 25 minutes more.”

Cak membela:

“Lion air include the bagage in the flight price.”

Kontra:

“even web check in already, we still have to Q-up.”

Pro:

“Promo price”

Kontra:

“Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.”